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Documentation-led support

Duplicate Issuance

Handle lost, damaged, or unavailable certificates through duplicate issue documentation.

Archived investment records being organised for a recovery process

Documents first

Lost or damaged certificates usually require affidavits, indemnity, notices, and issuer/RTA checks.

Issue

What usually blocks progress

Lost or damaged certificates usually require affidavits, indemnity, notices, and issuer/RTA checks.

Documents to check

  • - Folio and certificate information
  • - Identity and address proof
  • - Affidavit, indemnity and supporting forms

Process route

  • - Confirm missing certificate details
  • - Review issuer requirements
  • - Prepare supporting papers
  • - Submit duplicate request
  • - Track issue and demat route

Important note

Duplicate issuance depends on issuer/RTA requirements, legal paperwork, verification, and applicable timelines.

Verify the holding

Confirm missing certificate details

Prepare the file

Folio and certificate information

Track the official route

Track issue and demat route

Next step

Start with what you have

The first conversation should establish the holding, available documents, mismatch or transfer issue, and the most likely recovery route.

Discuss Duplicate Issue